This video makes me think as I go about my hustle-bustle life, working in the health care arena every day…easy to see patients as data points and staff as names filling in the call calendar. This is a reminder that they are each individuals with hopes, joys, sorrows and fears; weary, excited, disillusioned or naïve. Patients and staff bring their whole selves into each encounter. As much as medical professionals try to be professional…they are human beings first. And patients may be easy or difficult to address. But they are people, not numbers.
May we remember to give grace to the person across from us, walking beside us…even to the one who is unreasonable or demanding or simply not comprehending. You never know what is going on underneath the surface…what their life story is at this very moment.
“We must learn to regard people less in the light of what they do or omit to do, and more in the light of what they suffer.”
― Dietrich Bonhoeffer, Letters and Papers from Prison
Grace and Life 
This was an incredibly powerful video, Sheila.
It’s what should be headlining the news… if only we all paid more attention to each other’s hurts instead of our differences.
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I couldn’t agree more…less drama, more compassion! A friend shared it with me…just wanted to pass it along…great message! ~ Sheila
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Grace, offered to one another, is such a wonderful gift.
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I’ve been interviewing to fill a position that’s coming open .. and I was reminded, in the search, of everyone’s humanity. To not just go through it .. but to listen,. to be there… to hear. Yes it’s exhausting but it’s also rather invigorating to have that connection!
MJ
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so agree Sheila…
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I also saw this recently and had the same reaction. It also reminded me of another (TED) video that emphasizes much the same point…but in this case from a doctor’s point of view. Well worth watching: A Doctor’s Touch
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Replied on your site…thank you for sharing this link! ~ Sheila
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